Job description

The Microsoft Licensing Specialist will support & engage around Microsoft Enterprise customers by providing licensing expertise, and true-up support for both new and existing clients.

Responsibilities:

Client Workshops and Presentations: Conduct regular workshops and engaging presentations for our clients, helping them understand the intricacies of Microsoft solutions.
Pre-Sales Support: Collaborate with our Solutions Sales team as a Subject Matter Expert (SME), providing insights and technical guidance during pre-sales activities.
Data Analysis and Reporting: Dive into complex data sets, analyze trends, and create actionable reports that drive informed decision-making.
Strategic Consulting & Advice: Offer strategic recommendations to align customer roadmaps with Microsoft’s technology and license stack. Translate licensing options and financial impacts, empowering organizations to negotiate effectively.
Customer Support: Provide exceptional support to our clients, addressing their queries and ensuring their satisfaction.

Essential Competencies:

3+ years of hands-on experience with Microsoft software licensing (SAM-based or sales equivalent).
Solid business acumen with the ability to translate technical requirements into business terms.
In-depth and strategic understanding of Microsoft Licensing programs, tools (Explore.ms, poet – partner self-service), and platforms.

Understanding of operations processes for transacting Microsoft Volume Licensing.

Job Requirements:

Extensive experience in negotiating software proposals for Microsoft offerings.
In-depth knowledge of Microsoft licensing and contracts, practices, and terms and conditions, and a strong (general) understanding of Microsoft solutions and services.
Experience working within IT, Software Asset Management, or related domains.
Strong people skills with a passion for customer service.