Job description

If you're ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we've got a spot for you 🎯

We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

Simultaneously work with clients from a diverse list of industries;
Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
Work closely with annotation teams to guarantee smooth execution and timely delivery of projects;
Monitor team discipline and ensure corporate culture within the team;
Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization ;
Gather feedback from the client and share it with the internal team to improve delivered labeling services;
Proactively mediate and resolve any clients' and annotators' concerns or issues etc.;
Train annotation teams and supervisors.

What We Need:

Excellent Ukrainian & English skills (at least C1 for both spoken and written);
1-2 years of experience in account management or customer success, ideally in tech service industry;
Ability to manage multiple accounts and prioritize tasks effectively;
Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
Mature and responsible attitude;
Strong leadership skills with a demonstrated ability to effectively manage and motivate a team;
Innovation mindset and the ability to be flexible.

Will be a great plus:

Experience as a Team Lead or Supervisor in IT outsourcing companies;
Experience in working with AI, data labeling, or machine learning projects;
Desire to advance in AI & annotation services;
Good sense of humor 😊

We offer:

Competitive monthly rate in USD;
Business hours;
Opportunity to work fully remotely;
Greenhouse conditions for self-development;
Inclusive international environment;
Amazing team connectivity;
Paid intensive training and trial period;
Responsive management interested in your growth and long-lasting cooperation.

Who are we?

Machine Learning (ML) is setting a new milestone for the future of technology development. Data is the most vital resource for any AI-boosted application.

Building on this idea, Label Your Data has been providing high-quality, secure, and flexible data annotation services for any industry, including Retail & E-commerce, Security, Fintech, Health Care, Real Estate, Autonomous Vehicles, Insurance, and Robotics since 2020.

We’re a growing company aiming to create state-of-the-art, reliable, and tech-driven data annotation solutions for businesses all over the world. The safety of our client’s data is our priority.

Visit our website: https://labelyourdata.com/

🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!
Send us your CV in English pointing out your outstanding skills, and let the adventure begin.

*We celebrate diversity and are proud to be an equal opportunity employer.

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