Quality and Compliance Manager

LTSis seeking an experienced Quality and Compliance Manager overseeing and managing the quality assurance, compliance, and regulatory adherence within healthcare programs and services that support military readiness and operational health. This role ensures that healthcare programs align with DOD policies, regulations, and national standards to support the health of military personnel and related stakeholders.

LTS is an award-winning enterprise consulting, IT modernization, and healthcare innovations firm. As a leading provider of healthcare IT solutions for both federal agencies and public organizations, LTS has more than 20 years of experience fusing technology, ingenuity, and human-centered experiences to tackle an array of highly complex public health issues.

The LTS Health group is focused on providing technology solutions that improve our nation’s health equity and increase overall access to public health resources. LTS believes technological advances will continue to shape how the healthcare industry provides and improves services. Our internal expertise within IT Solutions and collaborations with industry partnerships allow LTS to remain at the forefront of emerging technologies. We continuously evaluate and integrate new technologies to enhance solutions in new models of care that help organizations meet individual care needs by bringing key health-care services closer to home in a cost-effective manner.

Duties & Responsibilities

• Ensure that all healthcare operations meet DOD regulations, policies, and procedures.
• Develop and enforce systems to track and ensure adherence to compliance standards.
• Lead internal and external audits related to healthcare services and military readiness.
• Implement and manage quality control programs to ensure healthcare services provided meet the highest standards.
• Develop and execute performance improvement initiatives based on quality data analysis.
• Ensure appropriate training and education for healthcare personnel regarding quality standards and best practices.
• Generate reports on the health readiness program’s compliance with applicable laws and regulations.
• Liaise with regulatory bodies and external auditors during inspections and audits.
• Work closely with senior leadership and other department heads to ensure alignment with DOD health readiness goals.
• Serve as a subject matter expert on compliance and quality matters, offering guidance and training to staff.
• Identify potential risks related to healthcare quality and compliance and develop mitigation strategies.
• Participate in the investigation of incidents or breaches and ensure corrective actions are implemented.
• Lead efforts to innovate processes that enhance operational readiness and healthcare service delivery.
  
  

Required Skills & Qualifications

• Must be a U.S. citizen.
• Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, or a related field.
• Experience in quality management or compliance in healthcare. Experience in working in a DOD, military, or government health environment highly preferred.
• Certified in healthcare quality (e.g., CPHQ – Certified Professional in Healthcare Quality) or other related certifications preferred.
• In-depth understanding of DOD health systems, healthcare regulations, military readiness requirements, and healthcare compliance standards (e.g., HIPAA, JCAHO).
• Strong leadership, communication, and problem-solving skills. Proficient in data analysis and quality management tools (e.g., Six Sigma, Lean).
  
  

LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.

LTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.