Job description

EthosEnergy is currently seeking a Technical Field Advisor (Mechanical). The purpose of the position is to contribute to the EthosEnergy’s vision of creating fast, dependable and creative solutions for our customers. Supporting our strategic priorities of quality, speed and growth in a Technical Field Advisor role.

Job Responsibilities

Key responsibilities for this position include but are not limited to the following:
Full global travel, working in onshore, offshore and remote site locations
Lead TFA supporting role for Mechanical outage scopes, such as Major Inspections, Hot Gas Path Inspections, etc.
Carry out scheduled and unscheduled maintenance, troubleshooting, functional testing and re-commissioning of various Heavy Gas Turbine package types and systems (GE Frame engine focus). All in order to meet the business demands supporting our Client base, also possessing an advanced level of technical knowledge and expertise to support the product, Customers and teammates alike
Provision of technical Customer support and outage preparation support (remote, onsite & EthosEnergy locations)
Coordination
Preparation of technical documentation
Support of our Sales team in the preparation of quotations
Client facing; effective leadership of a team, effective supervision skills, effective communication skills both internally and externally
Timely submission of comprehensive site visit reports and all required associated documentation
Liaise with Commercial functions to ensure all customer documentation is completed and that briefings are attended
Working with varying areas for development of Control retrofit solutions, etc
Represent EthosEnergy at site meetings

Required Skills / Knowledge

Product knowledge and extensive experience of GE Frame heavy gas turbine packages is ‘essential’
Knowledge of and ability to interpret technical drawings and literature
Effective communication skills both written and verbal
Ability to plan, lead and supervise a team and the job effectively
Advanced level of fault finding and diagnosis skills essential for GE Frame units
Must be able to interpret technical requests from customers and Project/Contract Managers
Reporting writing skills essential
Ability to work on own initiative
Must be computer literate, including literacy of control systems software
Behaviours that match with the company Ethos values and vision
Must have a strong customer service Ethos
Good organisational and analytical skills
Proven ability to meet tight deadlines

Experience

>10-15 years experience supporting Gas/Steam Turbine turbomachinery, in a Service environment
Multi-disciplined is advantageous

Education Requirements

High School Diploma or higher

Physical Requirements

What We Offer

Supportive company culture that values its employees
Comprehensive Medical, Dental, Vision & 401 K Plan
Paid Parental Leave, Time Off & Holidays
Extra money in your paycheck - Employee Referral Bonus
Personal Development & Career Succession Planning
Company sponsored Perks & Discount programs

EthosEnergy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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