Account Manager – San Francisco

Join the Mission to Transform Childcare

At Wonderschool, we’re revolutionizing early education by empowering childcare providers with cutting-edge technology and unmatched support. Located in vibrant San Francisco, our mission is to create high-quality learning environments and connect parents with accessible childcare solutions. As part of our dynamic team, you’ll help shape the future of childcare and make a real impact on communities nationwide.

We’re looking for a passionate and driven Account Manager to join our team. This role is a unique opportunity to work closely with government and nonprofit clients, fostering partnerships that fuel success for childcare providers and their businesses. If you thrive in a collaborative, fast-paced environment and are excited about making a difference, we want to hear from you!

What You’ll Do

• Build Strong Client Relationships: Be the go-to expert and trusted partner for assigned government accounts, ensuring exceptional client satisfaction.
• Drive Success: Collaborate with internal teams to deliver solutions that exceed client expectations, meeting and surpassing contractual commitments.
• Fuel Account Growth: Identify and capitalize on upsell and cross-sell opportunities to maximize revenue potential.
• Manage Renewals with Confidence: Proactively engage clients to secure timely contract renewals, ensuring seamless service transitions.
• Maximize Revenue Streams: Strategize and implement innovative ways to monetize childcare provider accounts acquired through partnerships.
• Solve Problems, Fast: Tackle client issues with speed and professionalism, always aligning solutions with business objectives.
• Leverage Data for Insights: Analyze performance metrics to uncover trends, assess contract outcomes, and suggest impactful improvements.

What You Bring

• 8+ Years of Experience: Proven success in consulting, account management, or client relationship roles.
• Revenue Expertise: A strong grasp of strategies to drive revenue growth, particularly in marketplace models.
• Exceptional People Skills: Communication, negotiation, and interpersonal skills that build trust and inspire collaboration.
• Project Management Prowess: An ability to juggle multiple projects in a fast-moving environment without missing a beat.
• Cross-Functional Collaboration: A track record of working seamlessly across technical and non-technical teams.
• Analytical Thinking: A data-driven approach to problem-solving and decision-making.
• Education: A Bachelor’s degree or higher.

Why You’ll Love It Here

• Comprehensive Health Benefits: 100% employee premium coverage, 80% coverage for dependents.
• Work-Life Balance: Flexible PTO, paid holidays, and mental wellness days.
• Parental Leave: Generous policies for qualified employees after six months.
• Employee Perks: Reimbursements for Wi-Fi, wellness, and co-working spaces.
• Collaborative Culture: A supportive, innovative environment with opportunities for team bonding and professional growth.
• San Francisco Office: Join us in our exciting San Francisco office, working on-site four days a week for maximum collaboration and impact.

Ready to make a difference? Apply today to be part of our mission-driven team!

Wonderschool’s mission is to ensure every child has access to child care that helps them realize their potential. We are doing this by building a suite of tools to support passionate early care and education professionals to start and run quality and sustainable child care programs. Our tools allow providers to easily manage their students, parents, and school all from one dashboard. Our community allows providers to seek advice, support, and a sense of belonging with a group of like-minded peers.

For parents, our marketplace allows parents to easily search for schools, schedule visits, enroll their children, and make payments.

The first five years of a child’s life are critical for nurturing brain development for success in school and beyond. All children deserve access to a care situation that will allow them to grow into healthy, lifelong learners. By leading a revolution where all children are able to get access to an environment to develop these skills, we can create drastic changes to neighborhoods and societies as a whole.