Job description

Do you have a strong passion for leading creative teams and fostering innovative ideas? Do you know how to bring out the best in talented individuals while ensuring exceptional quality and efficiency in every project? Then this position is perfect for you.

We’re looking for a highly motivated and skilled Lead Designer who will be responsible for overseeing and guiding a talented creative team, driving branding and corporate identity initiatives, and ensuring the seamless execution of creative projects.

Excited? Let's see what it takes 💛

What you will do:

Conduct one-on-one meetings to provide feedback, evaluate team performance, and support personal and professional growth;
Oversee creative tasks in Asana, ensuring deadlines and quality standards are met;
Develop and refine operational workflows for improved efficiency;
Lead branding and corporate identity initiatives;
Review and approve graphic and web design materials for compliance with brand standards;
Plan and oversee the production of photo, video, and social media content;
Facilitate the onboarding process for new team members;
Identify and resolve security vulnerabilities in creative department tasks.

What you need to succeed in this role:

2+ years of proven experience in supervising and developing design teams;
Strong reporting skills, with the ability to analyze metrics and compile comprehensive reports;
Proficiency in Adobe Creative Suite, Figma and Keynote;
Experience with photo/video production and merchandise management;
Expertise in branding, corporate identity, and creative strategy development;
Excellent communication and interpersonal skills for one-on-one and team meetings;
Attention to detail in reviewing materials and ensuring compliance with brand standards;
Ability to streamline and optimize processes for operational efficiency;
Fluency in both spoken and written English.

Benefits and Perks:

Business hours;
Opportunity to work fully remotely;
Creative and unique art offices (see for yourself);
Inclusive international environment;
Compensation in USD;
Good bonuses for referring friends;
Paid intensive training and probation;
Mind-blowing corporate events and social activities;
Work-life balance;
Responsive management interested in your growth and long-lasting cooperation;
Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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