Offer summary

Qualifications:

High school diploma or GED required, 2+ years of customer service experience preferred, Associate's or bachelor's degree in related fields preferred, Familiarity with social media and Google Suite preferred.

Key responsibilities:

Communicate with clients to assess travel needs

Book travel arrangements and handle conflicts

Job description

We require a remote Travel Professional to provide premier customer service to clients. The travel industry continues to grow and to supply the demand, we are currently seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

Communicate with prospective clients to assess travel needs, preferences, and desired budget
Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
Book travel arrangements, collect payments and associated fees, and obtain required documentation
Prepare all pre-departure itineraries and handle any travel-related conflicts in a timely manner
Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

Excellent written and oral communication skills in English
Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
Detail-oriented with strong organizational skills
Exceptional problem-solving and interpersonal skills
Fast learner with the ability to operate various computer applications and software programs (preferred)
Ability to multi-task and prioritize tasks with proficiency and have an entrepreneurial mindset

Education and Experience Requirements

2+ years of customer service experience (preferred)
High school diploma or GED (required)
Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
Experience working as a travel agent (a plus)
Have Laptop/Smartphone & Internet Access

Benefits