Telemedicine RN

This is a remote position.

We are seeking a compassionate and dedicated Registered Nurse (RN) to join our team as a Telemedicine RN. 

Meet OpenLoop

OpenLoop Health was founded with the vision to deliver healing anywhere. We do so by thoughtfully pairing leading clinicians (like you!) with innovative telehealth companies providing patient care in all 50 states. Our team of Clinician Advocates and full-service support staff are dedicated to helping you land the right virtual care positions aligned to your expertise, passions, and schedule. Consider OpenLoop your all-access pass to rewarding work, great pay, and the flexibility you’ve been looking for.

About the Position

This is an incredible work opportunity in a fast-paced, innovative company that puts the patient at the center. This role is for a clinical care professional who delivers nursing care using telemedicine modalities exclusively, including video, phone, connected devices, and asynchronous messages (chat/email).

Registered nurses are members of an interdisciplinary care team working as staff clinicians with OpenLoop. As a, you'll be at the forefront of healthcare delivery, providing vital support to patients over the phone. Your role will involve assessing patient needs, offering medical advice, coordinating care plans, ensuring optimal health outcomes, and providing an outstanding patient experience. If this sounds like a team you want to join - we'd love to connect!

This position offers an opportunity to make a meaningful impact on patient satisfaction and quality of care while contributing to the continuous improvement of healthcare services. If you are a dedicated RN with a passion for patient advocacy, excellent communication skills, and love using technology to work in fast-paced environments, , we encourage you to apply for this rewarding position.

Responsibilities

• Conduct outbound calls to patients who have been discharged from the hospital within a specified time frame.
  

• Conduct outbound calls to communicate patient lab results.
  

• Receive inbound calls from patients who have clinical questions or concerns. 
  

• Provide medication administration support, recommendations for managing side effects, and care plan support.   
  

• Engage with patients in a courteous and empathetic manner, demonstrating sensitivity to their healthcare needs and concerns.
  

• Complete detailed documentation of patient care interactions in the ticketing system and electronic medical record.
  

• Collaborate with healthcare providers, clinical leaders and other team members to follow up on any issues or discrepancies identified during the survey process.
  

• Maintain confidentiality and adhere to HIPAA regulations when handling patient information.
  

• Participate in ongoing training and professional development activities to stay updated on survey protocols, healthcare regulations, and best practices.
  

• Meet productivity targets and quality standards established by the organization.
  

Requirements

• Must have an Active and Unencumbered Compact Registered Nursing license, preference for additional licensure
  

• This licensure MUST be reflected on a current CV or provided upon application to be considered
  

• MUST live in the state in which the Compact was granted to be considered
  

• Must have Associate degree in Nursing (A.D.N) from an accredited school of nursing required; Bachelor of Science in Nursing (B.S.N): Registered Nurse (RN) license
  

• At least 3+ years of clinical experience in settings such as telemedicine, acute care, or case management
  

• Strong interpersonal and communication skills, with the ability to empathize with patients and effectively convey information
  

• Above average proficiency in using telecommunication technology and electronic health record (EHR) systems
  

• Commitment to providing high-quality patient-centered care.
  

• Ability to work independently and as part of a team in a fast-paced environment.
  

• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment
  

• Minimum of 20-hours per week availability required
  

• Full-time, evening, and Weekend availability preferred 
  

• Timely and professional
  

• Telemedicine or virtual care experience a plus
  

• Fluency in Spanish (both written and spoken) is a plus
  

Benefits

This is a 1099, contract position.