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Motor Claims Hanlder

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

Ireland

Offer summary

Qualifications:

APA qualification in insurance, Minimum 2-3 years experience handling motor claims, High level interpersonal and communication skills, Proactive with excellent influencing skills.

Key responsabilities:

Manage a portfolio of 150+ motor claims
Conduct desktop investigations and settlement of claims

Sedgwick Insurance Large https://www.sedgwick.com

10001 Employees

See all jobs

Job description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer

Motor Claims Hanlder

This position is within the Motor Division and will include both the desk-top administration, investigation, and negotiation of a portfolio of motor claims and the handling of complaints, on behalf of a key motor client.

Specific responsibilities (including but not limited to)

Proactive end to end management of a portfolio of 150+ motor and casualty files with specific closure and quality targets
Previous complaint handling experience would be advantageous together with familiarity of the CPC requirements.
Desktop Liability investigation and determination
Proactive investigation and settlement of claims in expedient and compliant manner
Management of suppliers/vendors
Provide an excellent customer service to our client
Work as part of a team, liaising with the client and other departments
Represent the business in a professional and positive manner at all times
Maintain a positive attitude when faced with challenging circumstances and changing business needs
Be flexible with time and willing to get involved in other areas of the business as requested by management, including travelling to other locations if necessary

Qualifications/skills

APA qualification in insurance
Experience handling motor and/or casualty claims is essential
Decision making skills and sound numeric skills required
High level interpersonal and communication (verbal/written) skills
Experience working in a dynamic environment
General insurance background a distinct advantage
Highly motivated, proactive and with excellent influential skills to influence both internally and externally
Possess excellent communication skills, both written and verbal.
Problem solving ability
Customer orientated and displays a willingness to meet and understand customer’s needs
Demonstrate excellent attention to detail and accuracy
Possess excellent negotiating skills

Experience

Minimum 2- 3 years Motor/Casualty Claims handling experience essential.

Benefits of working for Sedgwick in Ireland

Remote Working
Education Contribution
Career development and progression
Tax Saver Travel Scheme
Sedgwick's Sports & Social Club
Discounted Personal Training group circuit classes
Montessori & After School Care
Discount Benefits
Employee Assistance Programme
PHI and Life Cover

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.