Software Engineering Manager

 Join our winning team, recently honored as #67 on Forbes’ list of America’s Best Startup Employers for 2024!

The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers.

The Helper Bees mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience.

At THB, we define our company culture through our Core Values:

• Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution
• Seek ways to create immediate impact - Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast, positive impact.
• Bee the teammate you want to work with - We work as a team, help each other and encourage each other
• Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. When you know the answer, being a good teammate means chiming in to get others up to speed.
• Take the time to celebrate wins - It's so easy for a team that is heads down to forget about all the great things they've accomplished. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small.

Job Summary:

As an Engineering Manager, you will be responsible for supporting and developing a team of software engineers across multiple teams while helping establish and reinforce engineering practices that enable rapid, iterative delivery of value. You will optimize team effectiveness through sound economic decision-making and flow management, while coaching engineers in their technical and professional growth.

 Supervisory Responsibilities:

• Direct management of approximately 8 engineers across multiple teams
  
  

Duties/Responsibilities:

• Support and develop engineering talent by:
  • Conducting regular 1:1s focused on technical and career growth
  • Coaching engineers in making technical decisions and understanding tradeoffs
  • Creating and maintaining career development plans
  • Identifying growth opportunities both within and potentially outside the organization
• Enable team effectiveness through:
  • Managing work in progress and team capacity
  • Helping teams understand and optimize their delivery flow
  • Creating conditions for fast feedback loops
  • Coaching teams on batch size reduction and iterative delivery
• Build and reinforce engineering excellence through:
  • Establishing strong technical defaults that provide clear benefits
  • Creating and improving development processes
  • Coaching teams on quick iterative value delivery
  • Regular code reviews and technical discussions
• Drive technical quality by:
  • Helping teams make well-reasoned technical decisions
  • Ensuring appropriate input is gathered for high-impact decisions
  • Supporting DevOps practices and operational excellence
  • Guiding teams toward maintainable, scalable solutions
• Other duties as assigned

Performance Metrics: 

• Team Development:
  • Regular career development conversations with all team members
  • Measurable progress on individual development plans
  • Team member satisfaction and growth metrics
  • Successful hiring and onboarding of new team members
• Delivery Effectiveness:
  • Cycle time from idea to production
  • Team's ability to deliver in small, valuable increments
  • Work in progress levels and flow
  • Deployment frequency and reliability
• Technical Excellence:
  • Establishment and adoption of engineering best practices
  • Improvement in code quality metrics
  • Reduction in technical debt
  • Team velocity and predictability
• Process Improvement:
  • Implementation of effective engineering processes
  • Adoption of established best practices
  • Team satisfaction with processes
  • Process efficiency metrics

Required Skills/Abilities:

• Strong technical background with hands-on software development experience 
• Experience coaching and mentoring engineers
• Understanding of flow principles and delivery optimization
• Ability to balance pragmatism with technical excellence
• Strong communication and interpersonal skills
• Proactive approach to problem-solving
• Experience crafting agile development practices
• Ability to thrive in a fast-paced, growing environment
• Change doesn’t scare you, in fact, it does the opposite -- it fuels you!
• Strong passion for helping others and problem-solving
• Must be 18 years of age or older

Education and Experience:

• Experience leading software development teams
• Track record of growing and developing engineers 
• Experience with modern software development practices and tools
• Background in establishing or improving development processes
• Experience in the healthcare and/or insurance industry is a plus!

Physical Requirements:

• Ability to remain at your designated workstation for the duration of the workday
• Constantly operates a computer and other office productivity machinery.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (typically on a computer screen)
• This position offers the flexibility of remote work at approved locations within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to our team's success.

The Helper Bees is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds.

The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation, please let your recruiter know.

As part of our standard hiring process, selected candidates may be required to undergo a background check and/or drug screen.  The Helper Bees adheres to applicable federal, state, and local laws regarding these screenings, and the results will be considered in accordance with applicable regulations. 

The Helper Bees was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit thehelperbees.com/careers to view all current job openings.