A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?
Location: Remote
Job Summary/Objective:
Southwire’s applications engineering, plays a critical role in servicing the high volume of residential and
commercial customers and the rapid growth of industrial, OEM, and utility end users in North America and
internationally. The CableTechSupportTM Services was established with the mission statement of Re3TM; to
Respond, Rectify, and Restore the electrical systems using Reinforced, Resilient, and Reliable Solutions. This
large engineering team provides the industry's best-in-class consultation and technical support. We are
looking for a subject matter expert with in-depth experience in commercial, residential(retail), and mega data
center markets to be able to develop novel and value-added wire and cable innovations, and initiate field
service solutions to increase safety, eliminate pain points, and minimize total project cost.
The responsibilities include aligning engineering activities with company objectives, driving the spec in the
commercial, residential, and infrastructure market segment.
This subject matter expert will interface directly with contractors and electricians and lead innovation efforts
while partnering with agents, distributors, inside & outside sales, operation, and product management to
deliver value-adding solutions to electricians, general & electrical contractors, engineers, commercial project
owners, and EPCs. The individual must have commercial experience and be proficient in ideating, designing,
and implementing commercial-scale service solutions.
Key Responsibilities
1. Power innovation to offer the best technical and value-added product and system solutions for
commercial, residential, and infrastructure.
2. Identify user’s technical pain points during the life cycle and translate them into new engineering
innovations for products, tools, software, and field solutions including patented products. Summarize product
features, functionalities, code compliance, and long-term performance and submit ideas into the Stage-Gate
process.
3. Review complex electrical wiring designs in AC or DC, including accessories and connectivity with the
overall system, to provide the best-in-class installation procedures, innovative hands-on solutions, and field
testing.
4. Initiate and launch novel service solutions such as Southwire’s cable repair kits, emergency nitrogen
purging services, labor-saving estimators, calculator tools, and GO vs. NO-GO testing recommendations.
5. Utilize extensive application knowledge of the electrical power system and Voice of the Customer to
create smart web-based calculators, engineering whitepapers, and technical reference documents on
southwire.com/services/cabletech-support-services.
6. Market CableTechSupportTM Services’ by generating CableTechTalks customer training videos,
authoring Re3TM engineering whitepapers, publishing magazine articles, hosting live webinars, and serving as
keynote speakers at trade shows and conferences.
7. Develop sustainable solutions that drive efficiencies in the field to accelerate growth and help Southwire gain market share. 8. Serve as an in-house applications engineering SME to build organizational capability internally and externally
Required
Minimum Education Level: Bachelor's
Specialized Degree: Engineering
Years of Experience: 10+
Field of Expertise: Research and development, application support and/or product engineering experience in the Wire and Cable, Power, Utility, Manufacturing, or Electrical Industry is required. Hands-on experience with cable installation, splice & terminations, and connectors is a must.
Preferred
Minimum Education Level: Master's
Specialized Degree: Engineering
Years of Experience: 15+
Preferred Field of Expertise: Extensive field experience in residential, commercial, telecom, or utility installations is highly desirable. Research and development background desirable.
Other Preferred Skills, Licenses, &
Certificates: Master electrician and/or certified cable splicer
Benefits We Offer:
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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