Business Administration Specialist

Job Description: 

Business Administration Specialist

Remote position • Available to all United States applicants

WHO WE ARE
Pike13 is a fast-growing Seattle-based company that is always looking for people who are customer-focused, dedicated, accountable, and driven. We design and build software that’s simple to use so business owners can focus on what they do best—serving their clients. & ;

HOW WE WORK
We like operating at full throttle in a collaborative group of both startup veterans and novices who debate the right way to do things and are empowered to take smart risks, find brilliant solutions, and build things that better the well-being of our customers and theirs. We’re doing our best work ever, learning from our mistakes, improving on our successes, and finding abilities we didn’t know we had for using sophisticated logic and business intelligence to make bedrock business principles accessible and intuitive to small and enterprise businesses alike.

WHAT YOU’LL DO
The Business Administration Specialist will be the lead for all Pike13 customer billing/collections (currently via Stripe) and all external vendor payments and collections. This will require daily management to keep AP/AR flowing as well as a focus on monthly and quarterly corporate reporting.

• ​Organize and fulfill A/P. A/R and other Accounting tasks related to corporate deadlines
• Monitor customer account status within Stripe accounting tools and provide collections information and assistance to account managers and customers as needed.
• Ensure all vendor accounts receive on-time payment and appropriate logging within the corporate system (currently Reqlogic)
• Work within Pike13 tools (HubSpot, Stripe, Looker, BackOffice) to ensure customer data accuracy on a weekly basis in order to produce timely and accurate monthly and quarterly corporate reports
• Maintain the master Company calendar at Pike13.
• Assist with purchase of office supplies and business equipment, as needed ;
• Ensure confidentiality is maintained on key written and verbal communication.
• Collaborate with various staff and departments in preparing special projects.
• Be a cheerleader and advocate for Core Values and culture

WHO YOU ARE
You care about helping small business owners reach their dreams. You sweat the details of their issues and truly care about the customer experience. In fact, you do whatever’s needed to help our customers succeed. You’re a terrific listener, a diplomatic negotiator, and a discerning communicator. You see what needs to be done and you're motivated to do it without direction, at the same time looking for opportunities to share ideas and pitch in on others’ projects. You take customer feedback as a challenge to get it right and get joy from building a product that customers love.

• 2-3 years’ in office management or administrative roles
• Business degree or equivalent
• Knowledge of accounting, human resources, business and management principles and administrative management practices and procedures

HOW YOU’LL DO IT

• Thorough knowledge of office management systems and procedures
• Strong computer and/or analytical skills
• Friendly, positive attitude and exceptional customer service skills
• Ability to prioritize tasks and change priorities as necessary
• Independent, self-starter with a strategic perspective
• Strong writing and communications skills

Business Unit: 

Scheduled Weekly Hours:

Number of Openings Available: 

Worker Type: 

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.