Business Development Referral Specialist

Job Summary

Lighthouse Autism Center is a rapidly growing center-based ABA therapy organization committed to providing exceptional care to children with autism and their families. We are seeking a motivated and results-driven Business Development Referral Specialist to serve in a traditional sales role, responsible for driving patient referrals through strategic outreach to healthcare providers and other referral sources. This individual will play a key role in expanding our network of referral partners while meeting performance metrics.  This position will cover Northern Indiana with Travel Across Indiana, Michigan, and Illinois.

Key Responsibilities

• Referral Source Development:
• Identify and establish relationships with new referral sources, including pediatricians, neurologists, primary care providers, schools, and other relevant professionals.
• Schedule and conduct meetings to present our services, build trust, and drive referrals to our centers.

• Engagement Metrics:
• Achieve monthly targets for new referral generation.
• Conduct regular outreach calls and in-person visits, ensuring consistent engagement with a minimum number of providers each month.

• Travel and Territory Management:
• Travel approximately 50% of the time to cover Indiana, Michigan, and Illinois.
• Plan and execute strategic travel schedules to maximize territory coverage and relationship-building opportunities.

• Collaboration:
• Work closely with the clinical and administrative teams to ensure seamless onboarding of referred patients.
• Provide feedback from the field to inform marketing strategies and service improvements.

• Reporting:
• Track and report key performance indicators (KPIs), including referral generation, outreach activities, and territory updates.
• Maintain detailed records of interactions and follow-ups in the CRM system.

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field preferred.
• 5+ years of experience in a sales, business development, or healthcare outreach role, preferably in the healthcare or autism services sector.
• Proven ability to meet or exceed sales or referral generation goals.
• Strong interpersonal and communication skills, with the ability to effectively present information and build relationships.
• Self-motivated with excellent organizational and time management skills.
• Ability to travel up to 50% of the time, including occasional overnight stays.
• Proficiency in CRM systems and Microsoft Office Suite.

Key Competencies

• Results-oriented mindset with a focus on achieving measurable goals.
• High level of professionalism and ethical standards in representing the organization.
• Strong problem-solving skills and adaptability in a dynamic environment.
• Passion for improving the lives of children with autism and their families.

Compensation and Benefits

• Competitive base salary with performance-based bonuses.
• Travel reimbursement and company-provided resources for outreach activities.
• Comprehensive benefits package, including health insurance, 401(k), and paid time off.
• Opportunities for professional growth and development within a supportive team environment.