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Site Reliability Engineer

extra holidays

Remote:

Full Remote

Salary:

77 - 77K yearly

Experience:

Mid-level (2-5 years)

Work from:

Japan

Offer summary

Qualifications:

2+ years of experience with AWS or GCP, Proficient in monitoring systems like Grafana, Experience with Kubernetes and CI/CD pipelines, Business-level English proficiency.

Key responsabilities:

Ensure system and infrastructure availability
Design scalable infrastructure for business needs
Improve CI/CD pipelines continuously
Monitor existing systems and respond to incidents

ZEALS Scaleup https://zeals.ai/

201 - 500 Employees

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Job description

Are you looking

To make meaningful changes at the fastest-growing tech company in Japan?
For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
For a place where things are not just fast - but they happen now?

We Are Zeals - “Designing conversations. Driving conversions.”

Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.

The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously.

Just Getting Started…

With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.

Your Typical Day With Us

Ensuring our entire system and infrastructure are both functional and thoroughly available
Designing infrastructure that can scale in tandem with our growing business needs
Continuously improving CI/CD pipelines
Promoting best practices and engineering excellence
Works closely with IaC whilst managing multiple environments it possesses
Vigilant and attentive toward our security
Monitor existing system, serving as a first responder to any potential incident

What You’ll Need

2+ years of experience working with either AWS or GCP
2+ years of experience with monitoring systems, we use Grafana
At least a year of experience working with Kubernetes
At least a year of experience with CI/CD pipelines, we use Github Actions, Helm and Argo CD
At least a year of programming in any language, we use Go, Bash, and Python
Currently eligible to work in Japan
Business-level English

What Makes You Stand Out

Infrastructure as code, especially Terraform
Experience developing Kubernetes operators
Basic Japanese language skills
MongoDB monitoring and querying

Don’t just take our word for it

Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague!

Ready to roll up our sleeves

We obsess over bringing hospitality to everyone–be it our customers or you! You’re an individual with unique needs. So, While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! . As an employer we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!

Salary Range : competitive (performance review every 6 months)
Performance review: twice a year
Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break.
Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team.
Flexible working: Highly flexible, remote-first international organization