Job description

About Voxy

Voxy, founded in 2010, is a trailblazing language training platform tailored to meet the specific language needs of international organizations. With a mission to enhance productivity, foster collaboration, and unleash human potential, Voxy has established itself as a global leader in the field of corporate language education. With a robust foundation and an ever-evolving vision, Voxy has supported corporate clients across 150 countries by delivering live language coaching led by certified instructors and an expansive library of role-specific courses that bridge critical soft and technical skill gaps.

Today, Voxy's impact spans the globe, with dedicated teams operating across multiple regions, including the United States, Brazil, Chile, Mexico, Thailand, Malaysia, Spain, Italy, and Ireland. Originally focused on providing English language instruction, Voxy has evolved to offer an array of languages, including Portuguese, Spanish, Italian, German, and French, catering to a diverse range of learners.

We believe that learning a language should be fun, rewarding, and a gateway to the best experiences life has to offer. If you agree, we’d love to talk.

What You’ll Be Doing:

IT equipment support (PC/ Macbooks), logistics and hardware life-cycle management

Purchase, setup, configuration, restoration and shipment of IT equipment

Coordinate the delivery of onboarding kits and manage the offboarding process for IT equipment across multiple countries

Develop and document IT support procedures and protocols.

Liaise with department heads to understand their IT needs and provide tailored solutions.

Ensure timely and effective communication with end-users throughout the problem resolution process.

Design, implement and manage security measures for the protection of the organizations cloud based services using strong authentication and authorization

Work with department heads to define and then audit security policies across our PC/Mac, cloud, and mobile environments.

What We’re Looking For:

To be eligible for this role you must be based in São Paulo

2+ years of experience with IT support experience

Strong technical IT skills (PC and MAC configurations)

Excellent communication skills

Advanced English Level

In addition to a rewarding job that that will directly impact how millions of students learn English, working here, you’ll enjoy:

100% remote work

Competitive pay

Language classes w/ Voxy & Fluentify

Work with an awesome international team of super bright, creative, talented, and passionate individuals based around the world