With over 80,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers. Headquartered in Switzerland, Kuehne+Nagel is listed in the Swiss blue-chip stock market index, the SMI. The Group is the global number 1 in air and sea logistics and has strong market positions in road and contract logistics. Kuehne+Nagel is the logistics partner of choice for 400,000 customers worldwide. Using its global network, logistics expertise and data-based insights, the Group provides end-to-end supply chain solutions for global companies and industries. As a member of the Science Based Target Initiative (SBTi), Kuehne+Nagel is committed to sustainable logistics by reducing its own environmental footprint and by supporting its customers with low-carbon logistics solutions.

Job description

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.

Your role

Utilizing your demonstrated superior Air Logistics product + trade knowledge this role is primarily tasked with developing + diversifying business so that income increases, guaranteeing the future growth of the organization. Your core tasks + responsibilities will include:

Your responsiblities

To own, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.

- To align your sales efforts with CCL Managers, Pricing + Air Logistics Business Development teams, including pricing decisions.

- To monitor competition by gathering current marketplace information on pricing + products.

- To report customer feedback to the CCL team, supporting resolutions as required.

- To align with CCL colleagues when onboarding new customers.

- To maintain + update the most relevant customer information in internal systems.

- To regularly review customer portfolios with the CCL Managers and team.

- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

Who we are looking for

Your strong selling skills + focus on customer + stakeholder relationships along with your strong time management will be key to your success.

You have been selected for this role because of your knowledge across our operations + because you possess the key attributes we are looking for in a Sales Representative role.

Required profile