Sr. Program Manager - Public Trust clearance required

Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are a fully remote IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems.
 

IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customers’ unique needs to achieve maximum value.

IGS is currently recruiting for a remote Sr. Program Manager to support the Department of Veterans Affairs. 

Position Description:

The Sr. Program Manager is responsible for supporting the oversight and management of all program contracts. This role ensures the success of the programs, supports stakeholder engagement, and maintains compliance with VA policies and federal regulations. 

The Sr. Program Manager will be responsible for supporting the overall management of all Tasks Orders, subcontractors and IGS staffing, ensuring that technical solutions, schedules, and deliverables are executed on time and to the satisfaction of the customer. 

Assignment of Work and Travel:

This is a remote position with travel for in-person meetings as requested. The candidate will work remotely daily, accessing IGS and VA systems and utilizing approved communication platforms provided by both IGS and the VA.

Level of Effort: This is a full-time position. The normal working hours for this position are from 8:00 am-5:00 pm Monday-Friday. Work outside of these hours may be required to meet deadlines.

Responsibilities and Duties (Included but not limited to):

• Provides direct supervision for all employees and contractors under the portfolio of contracts.
• Manages multiple teams providing day-to-day management of contract support operations. 
• Manages planning and production of deliverables, maintains technical and financial reports, organizes, and assigns responsibilities to subordinates, oversees the completion of all assigned tasks, and assumes the initiative to formulate and enforce work standards. 
• Assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating all aspects of policy, purposes, and goals of the organization to subordinates. 
• Responsible for the overall contract performance and IGS internal KPIs and provide program reviews and support audits. 
• Develop and maintain project management plans, including work breakdown structures, performance metrics, activity schedules, staffing requirements, deliverable schedules, and milestone schedules. Will maintain schedules using project tracking tools as directed by the government. 
• Develop and manage project burn down reports.
• Coordinate, facilitate, and conduct meetings, create meeting agendas, create meeting minutes, and updates to the project management plans. 
• Provide monthly status reports to the PM and COR, describing project statuses, accomplishments, pending issues, and cost tracking.
• Manage workloads for a team of developers and technical administrators.
• Respond and triage customer inquiries related to services and solutions requests.
• Analyze business requirements, conduct requirements elicitation and elaboration, determine level of effort, milestones, activities, and plans.
• Conduct research and provide recommendations for technical approaches for business process improvements to support the customer. 
• Develop and implement an “as-is” or “to-be” business process models for each information system.
• Develop custom solutions with a team of developers and system administrators providing innovative technical approaches to solve business problems.
• Develop and conduct internal testing, UAT testing, and other testing phases including tracking issues and defects from identification to resolution.
• Develop and conduct deployment plans by coordinating cross functional teams and across various internal customer divisions and external vendors as needed.
• Develop technical user guides, system reference documents, and training materials.
• Providing end-user training and support for developed solutions.
• Develop a transition plan that describes how work and knowledge will be transitioned to federal employees, or another contractor, if applicable. The transition plan shall include timelines, required activities, and all documentation acquired and required by the government.
• Other Duties as Assigned

• Bachelor’s Degree Required (Master’s preferred); at least 8-12 Years of experience in the field or in a related area  
• Program Management Professional (PgMP), or equivalent certification or experience, is required. 
• Requires knowledge of Federal Acquisition Regulations (FAR), federal regulations, requirements, policies, and procedures, cost and schedule estimating, systems disciplines, and direction and requirements of the contract efforts.
• Experience with federal agency staff onboarding process and procedures.
• Knowledge and experience with staffing models, budgets, forecasts, invoices, and tracking and reporting of contract financials. 
• Extensive experience with full SDLC project execution, practices, procedures, and artifacts.
• Rely on experience and judgement to plan and accomplish goals. 
• Must have proficiency with Microsoft Office products. 
• Understanding business requirements and developing business cases.
• Ability to support customers during EST hours.
• Excellent oral and written communication skills. 
• Excellent analytical and organizational skills.
• Ability to obtain and maintain government agency Public Trust clearance.
• Must be eligible to work in the United States without sponsorship due to clearance requirement. 

Preferred Qualifications and Core Competencies:

• Certified Scrum Master certification (CSM).
• Project Management Professional (PMP) Certification.
• Experience working with enterprise SharePoint, Power Platform, Salesforce, and ServiceNow solutions.
• Demonstrates an interest in learning about and supporting projects that leverage modern technologies, including tools and concepts related to data analysis, artificial intelligence (AI), machine learning (ML), system monitoring, cloud computing, and other innovative technical solutions.
• Knowledge and experience working with the VA and/or Operating Divisions.
• Active VA Public Trust.
• Prior successful experience working in a remote environment.

Successful IGS employees embody the following Core Values:

• Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers.
• Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also support their mission.
• Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done.
• Life-Long Learner (Curious, Perspective, Goal Orientated): We challenge ourselves to continually learn and improve ourselves. We strive to be an expert in our field, continuously honing our craft, and finding solutions where others see problems.

Compensation: There are a host of factors that can influence final salary, including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

Benefits: Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family.

Initiate Government Solutions participates in the Electronic Employment Verification Program.

Initiate Government Solutions is an equal opportunity employer and affirmative action employer. Our company policy is to provide equal opportunity in all areas of employment practice without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, or disability.