Offer summary

Qualifications:

Strong communication and relationship-building skills, Experience in client management or service industry, Problem-solving ability and time management expertise, Ability to work cross-functionally.

Key responsabilities:

Develop and maintain relationships with key clients

Lead initiatives to enhance client satisfaction and retention

Collaborate with internal departments to address client issues

Drive innovation and create impactful strategies for customers

Job description

Strategic Account Manager (SAM)
Shape the Future of Food Service and Facility Solutions

Are you passionate about building meaningful relationships, solving challenges, and driving business growth? As a Strategic Account Manager (SAM) at Smart Care, you will be the trusted partner for our key Food Service and Facility Service Aggregator clients, ensuring their needs are met while delivering exceptional value. Join a company that’s transforming industries and be part of a team where your expertise makes a real impact.

Why You’ll Love This Role:

Be a Trusted Advisor: You’ll develop and maintain long-lasting, mutually beneficial relationships with key decision-makers, positioning yourself as the go-to expert for solutions that truly fit their needs.
Drive Success: Lead initiatives that enhance client satisfaction, retention, and growth, helping us maintain our reputation as a trusted leader in the industry.
Collaborate Across Teams: Work cross-functionally with internal departments and affiliate companies to ensure client issues are addressed efficiently and new opportunities are captured.
Make a Difference: Your role will be pivotal in driving innovation and creating strategies that deliver outstanding results for our customers.

What You Bring to the Table:

Exceptional Communication Skills: You’re a natural communicator who can navigate conversations with confidence and clarity.
Problem-Solving Expertise: You thrive on tackling challenges and finding creative solutions to complex issues.
Time Management Mastery: Juggling priorities is second nature to you, and you excel in a fast-paced environment.
Adaptability & Organization: You’re resourceful and organized, with the flexibility to pivot when needed.
Relationship-Building Talent: You have a knack for connecting with people and building trust that stands the test of time.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

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