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Person Centered Care Planning Representative-4625910

Remote: 
Full Remote
Work from: 
Missouri (USA), United States

Offer summary

Qualifications:

Bachelor's Degree or higher level degree, Strong interviewing and communication skills.

Key responsabilities:

  • Lead phone interviews to assess needs
  • Authorize services for better health outcomes
State of Missouri logo
State of Missouri Government Administration XLarge https://www.mo.gov/
10001 Employees
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Job description

Job Location: This position will be located at a base location that is flexible within the State of Missouri. This position is telecommuting-eligible if candidate meets all telecommuting eligibilities and qualifications.

Why You’ll Love This Position

We are seeking an individual who is committed to the mission of keeping Missourian’s safe and healthy. You will be a vital piece in the life of Missouri’s seniors and adults with disabilities. The goal of the Home and Community Based Services (HCBS) Program is to give fellow citizens a better quality of life and an opportunity to remain in their home as long as possible, while respecting and advocating for individual choice in their health outcomes. We want you to join a team that is committed to improving lives, protecting health, and keeping the people of Missouri safe!

  • Lead phone interviews to assess individuals’ unmet needs
  • Authorize services that support and promote better health outcomes
  • Maintain care planning assignments in a fast paced environment
  • Coordinate with a blended team of professionals to ensure quality care
  • Provide objective and accurate case documentation
  • Serve with exceptional professionalism in a contact center environment

Practice integrity and share accountability to ensure programmatic success

Minimum Qualifications

  • Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed)
  • Preferred Qualifications:
  • Strong interviewing and communication skills
  • Keen to detail and documentation
  • Exhibit disability & cross-generational awareness
  • Technology proficiency
  • Prior experience with customer service, call centers, and working with the elderly or persons with disabilities is preferred.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

Candidate will expand their knowledge of the Department of Health and Senior Services.

If You Have Questions About This Position Please Contact

Sarah Carter by e-mailing Sarah.Carter@health.mo.gov

Required profile

Experience

Industry :
Government Administration
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Technical Acumen
  • Accountability
  • Professionalism
  • Teamwork
  • Personal Integrity

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