Account Director (Public Sector)

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Why are we hiring for this role 

Telefonica Tech - Data & AI Practice (formerly Adatis) are growing rapidly (having achieved 100% growth in the current FY) and the requirement has arisen for a new Account Director to support the Sales Director to develop new clients and support the future growth of the business. 

The core objective of this role is to generate new sales revenues from either new or existing clients whilst maintaining a balance between achieving sales targets and ensuring that customer expectations on cost, functionality and quality are met.    

A number of incoming sales leads will be provided to the successful applicant who also will be expected to qualify and close these leads whilst also generating additional new business leads through networking, proposition development and working with internal sales teams.    

The successful applicant will be provided with defined and structured on-going training, mentoring and career development by the Sales Director.  Full training and coaching and will be provided how to utilise the Sales Process.  

The chosen applicant will be supported and encouraged to develop their career rapidly within the Data & AI Practice (formerly Adatis) and become a strategic and integral member of the team.   Working here is empowering and career progression is based entirely on merit.  We encourage all staff to define their own career path and seize the opportunities that are open to them in the exciting and fast-growing company.   

Key activities: 

• Qualifying new sales leads and opportunities following the Telefonica Tech - Data & AI Practice (formerly Adatis) sales qualification process 

• Positioning and selling data and AI solutions to a range of clients 

• Working with our industry partners to develop and maintain relationships 

• Utilising the Sales Process 

• Maintaining and updating customer information in the CRM application 

• Planning and organising personal sales strategies 

• Assisting in development of go to market propositions in conjunction with our Marketing team 

• Gaining a clear understanding of customers' businesses and requirements 

• Working with pre-sales and technical consultants to agree a solution and presenting this to clients  

• Negotiating the terms of an agreement and closing sales  

• Representing the Data & AI Practice at trade exhibitions and events  

• Creating proposal documents and responding to RFP’s as part of a formal sales process   

• Keeping up-to-date with trends and developments in the insight and analytics sector  

• Updating technical knowledge and skills on a regular basis  

• Focusing on effective time management 

Reporting line  

This role reports directly to the Sales Director who will actively provide coaching, mentoring and training to the successful candidate 

Qualifications: 

• 5 years plus sales or pre-sales experience in the IT industry (Public Sector preferred). Experience in Data & AI is preferred 

• Experience of partnering with Microsoft  

• Strong education (ideally a graduate but not essential) 

• Aptitude for problem-solving; ability to determine solutions for customers focused on outcomes (consultative/outcome sales approach).  

• Must be results-orientated and able to work both independently and within a team environment.  

• Must possess excellent verbal and written communication 

• Experience of responding to complex RFP’s highly desirable. 

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.