Engineering Manager

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job description

The Global Ascend Ops team at Experian is seeking a strong engineering manager to lead their global scaling team. The Ascend Ops team is responsible for building and maintaining Experian's propreitery MLOps product Ascend Ops across global regions. Ascend Ops helps in a machine learning model's lifecycle management and provides highly scalable model serving capabilities for the Model in both real time and batch consumption patterns. As part of the role you will,

• Develop and evolve the technical vision and roadmap within the scope of your team,aligned with broader organization's MLOps goals.
• Continuous prioritization and team capacity planning to set realistic delivery goals so your team can deliver the right features on the right timeline.
• Set clear expectations with individual team members based on their level and role and aligned to broader organization’s goals and meet regularly to discuss performance and
  development and provide feedback and coaching.
• Participate in design and code reviews and provide con,nuous feedback to ensure all the platform components are cost-effective, resilient, maintainable, and observable.
• Global deployment of Ascend Ops Platform across all Experian regions and markets.
• Develop instrumentation to capture various metrics and events to provide holistic KPIs to measure the usage of Ascend Ops across global Experian regions.
• Develop processes and tools to provide effective and efficient developer and production support for the platform.
• Collaborate with geographically distributed cross-functional teams across multiple timezones.
• A willingness to “roll up your sleeves” and do whatever is necessary to ensure team and company success.

Qualifications

• 8+ years of hands-on experience in software engineering role, with proven expertise in designing scalable, reliable and efficient solutions
• 2+ years of experience in a tech lead role with proven track record of making complex design decisions and providing technical guidance to the team
• Adept at collaborating with cross-functional teams, communicating effectively, and aligning efforts to achieve common goals
• Experience with Python, and familiarity with backend development flow including server-side web frameworks like Flask, Django, FastAPI etc.
• Strong technical knowledge of core services like compute, storage, networking and security on any of the public cloud platforms like AWS, Azure, GCP, preferably AWS.
• Experience with CI/CD, DevOps & IaC practices and tools such as Terraform, Jenkins etc.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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