Business Development Representative

Headquartered in downtown Houston, Liongard is a fast-paced tech startup Our software automation platform, Roar, is changing the way that IT service companies manage their customers. Our team and customer base are both growing rapidly. We’re looking for a Regional Sales Manager to support our continued growth.

Liongard is a product and customer focused company. Our mission is to enable relentless insight through automation to unleash IT teams to operate at 10x!

Our core values drive both how we work and who we hire: 

• Listen & Learn – Be a sponge.  We are focused on learning, not perfection.
• Adapt & Automate – Respond to what’s been learned. 
• Execute as a Team – Collaborate to all row in the same direction. 
• Focus on Visible Progress – Commitment to excellence through iteration. 
• Teach – The best path to mastery is through teaching.  Provide thought leadership! 

Our customers are Managed Service Providers (MSPs) that are now managing into a complex modern IT stack – from cloud services like Office 365 and G Suite, to network devices, apps, services and databases. They love us because our product, Roar, gives them deep visibility into all the systems and configurations managed and bring it all back to one unified dashboard, which allows  them to troubleshoot issues faster, track changes over time, receive alerts when something is misconfigured, and generate reports across all of their environments and systems.  

The product is truly unique in its capability to unify the wide array of systems that represent the modern IT stack. We are excited about our industry-leading capabilities for empowering MSPs and are well-positioned to continue developing cutting-edge capabilities.

The Business Development Representative (BDR) is a key role in our company. As the BDR you will be responsible for outbound activities including calling and emailing prospective new customers.

To be successful in this role you must be an excellent team player working toward building the pipeline and developing opportunities to exceed quarterly and annual sales targets, with the ability to identify customers needs and share how Liongard’s Roar platform can assist them. You also must be passionate about contributing to the kind of team that promotes our culture and teach prospective customers about the benefits of Roar.  We execute as a team and expect strong collaboration to ensure consistent communication within Revenue team and across all major functions of the company.  

Responsibilities and Duties

• Call and email prospective customers
• Identify customers’ need and share how Roar can assist them
• Teach customers on the benefits of Roar (training will be provided)
• Work directly with Regional Sales Manager to exceed revenue targets within defined territory
• Quota carrying for outbound activities
• Respond to day-to-day inquiries generated from marketing
• Work to qualify marketing leads
• Pre/Post activities, setup and attendance at tradeshow and in-person events
• Communicate with co-workers through e-mail, Slack and/or verbally
• Adapt to change productively and handle other essential tasks as assigned
• Great at time management & multitasking

Remote Work is Permitted; for candidates with experience

• 1-3 years of progressive direct/outbound sales experience
• Demonstrated outbound (hunting) skills.
• Proven track record of outbound activity, quality, and customer focus.
• Additional qualifications:
  • Any Managed Service Provider experience and or MSP channel products is a big plus
  • Previous experience working for, or selling to IT Managed Services Providers is a plus
  • Strong in-person and on-screen presentation skills
  • Exceptional customer service skills
  • Experience with general IT Infrastructure
  • Experience with Salesforce
• Must be able to travel
• Excellent verbal and written communication, problem-solving, and interpersonal skills

Education
•    A Bachelor's Degree is preferred, or equivalent work experience.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job.  Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Liongard is an Equal Opportunity Employer.