Job Title: Remote Call Center Representative
Location: Arlington, Virginia (Local candidates only for equipment pickup)
Hours: 10 AM - 7 PM (Monday to Friday)
2 Weeks Training - 9am-6pm (Monday- Friday)
Job Summary: We are seeking a dedicated and customer-oriented Remote Call Center Representative to join our team. This role involves providing exceptional service to our clients while working remotely. The ideal candidate will be local to Arlington, Virginia, to facilitate the pickup of necessary equipment.
Key Responsibilities
- Handle inbound and outbound calls with professionalism and courtesy.
- Assist customers with inquiries, complaints, and product information.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to resolve customer issues effectively.
- Follow company policies and procedures to ensure customer satisfaction.
- Participate in training sessions and team meetings as required.
Qualifications
- High school diploma or equivalent; further education is a plus.
- Previous experience in a call center or customer service role preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in using computers and call center software.
- Ability to work independently and manage time effectively.
Benefits
- Competitive salary and performance-based incentives.
- Flexible remote work environment.
- Opportunities for professional development and growth.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
