Job description

The Telehealth Nurse provides medical advice and support to patients over the phone or via video conferencing. The Telehealth Nurse assesses patients, forms diagnoses, develops care plans, and provides direct patient care, including medication management. The Telehealth Nurse also provides patient education, referral services, and follow-up care. The Telehealth Nurse must be knowledgeable in the use of telemedicine technologies and understand the complexities of providing healthcare in remote settings. The Telehealth Nurse must have excellent communication and interpersonal skills, as well as strong critical thinking and problem-solving abilities.

Telehealth Nurse Duties

Provide telehealth nursing services to patients via phone, video, and other digital media
Answer patient inquiries, provide health education and advice, and assess patient needs
Refer patients to appropriate health professionals and follow up on health care services
Develop and implement patient care plans
Document patient care services in medical records and reports
Stay up-to-date on changes in the health care industry and relevant regulations and protocols

Telehealth Nurse Skills

Ability to assess patient needs remotely
Excellent communication, problem-solving and interpersonal skills
Knowledge of medical terminology and approved protocols
Proficient with electronic medical records and home monitoring systems
Ability to provide patient and family education

Telehealth Nurse Requirements

Registered Nurse license
Experience with telehealth systems
Understanding of clinical protocols
Ability to work with a diverse range of patients
Strong communication and problem solving skills
Must have an active Nursing Compact License or for specific states such as New York, Illinois, etc.