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Work Remote in sunny Greece as NORWEGIAN speaking Customer Service Agent

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Norwegian and English, Strong communication skills, Ability to work remotely, Prior customer service experience is a plus, Familiarity with CRM systems is preferred.

Key responsabilities:

  • Provide support to Norwegian-speaking customers via multiple channels
  • Resolve inquiries and issues efficiently
  • Document interactions in CRM for tracking
  • Collaborate with team for improved service delivery
  • Participate in training for professional development
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment JP invites you to work remotely in the beautiful, sunny Greece as a Norwegian Speaking Customer Service Agent for a international Major Car Manufacturer!

In this exciting role, you will provide outstanding support to Norwegian-speaking customers while enjoying the flexibility of working from a picturesque location. Your main responsibilities will include resolving customer inquiries, providing information about products and services, and ensuring overall customer satisfaction. If you are passionate about helping others and want to experience a new lifestyle while working from home, this opportunity is perfect for you!

Responsibilities
  • Provide excellent customer service support to Norwegian-speaking clients via phone, email, and chat.
  • Assist customers with inquiries, resolve issues, and ensure a smooth customer experience.
  • Maintain a comprehensive understanding of company products and services to provide accurate information.
  • Document customer interactions meticulously in the CRM system for effective tracking.
  • Collaborate with team members to enhance service delivery and streamline processes.
  • Participate in training sessions to foster professional development and service excellence.
  • Actively seek feedback to improve service and customer satisfaction.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Strong communication skills with a customer-centric focus.
  • Ability to thrive in a remote work environment while being self-motivated.
  • Prior experience in customer service is an advantage but not mandatory.
  • Proactive problem-solving skills and a positive attitude.
  • Familiarity with customer service software and CRM systems is a plus.
  • A genuine enthusiasm for helping customers and resolving their inquiries.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Self-Motivation
  • Verbal Communication Skills
  • Customer Service
  • Problem Solving

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