90% English proficiency, Proficiency in Cape Verde Creole, 1+ years of interpreting experience (desirable), USB Wired headset and steady internet, Windows 10 or MacOS.
Key responsabilities:
Answer calls professionally as per guidelines
Be knowledgeable in healthcare vocabulary
Participate in internal professional training
Communicate and report to the team leader
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This is a business about people helping people. This is a business about a total and complete client and employee satisfaction as together we serve the Limited English Proficient. We are a business that is passionate about communication amongst all people regardless of language, country of origin, or circumstance. We believe that communication is the first step to understanding. When we are understood we are empowered to exceed even our own expectations.