Software International is a boutique recruitment firm specializing in sourcing and securing IT/ICT/Telecom professionals for our Fortune 100 & 500 clients across Canada and the US. Software International is a premier boutique recruitment firm. We have been servicing a wide variety of clients for almost 20 years and specialize in sourcing tough to to find talent for our Fortune 500 clients across Canada, US and at times, the world! Industry verticals include IT, ICT, Telecommunications, Scientific Research, Engineering, Sales & Marketing, Human Resources. Whether you are running a large IT system overhaul project, or building out a 5G network, or putting an R&D development team together to focus on emerging technologies that may shape the future of your business, we can help! Our team of highly specialized recruiters and account managers are all seasoned industry professionals and know how to find the resources your business requires.

Job description

Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.

Role(s) Required: AWS Connect Developer

Location: Remote (Canada/US)

Required Start Date: ASAP

Required End Date: 6 months + renew

Type: Contract

Total Hours Approved Per Role: 40h/week

Rate: Open based on expectations but target rate is $75-95/hr C2C

End Client Location: US/Canada

AWS Connect Developer

Experience in developing Amazon Connect contact flows using Dynamo DB, Lex Bots, API Gateway required.
Must have experience in with designing and implementing call routing using routing profiles, queues, call backs, emergency messages, hours of operations, holiday routing with dynamic messaging
Must have strong programming skills in Python, Node.js, Java Lambda.
Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis preferred.
Must have strong programming skills in Python or Node.js or Java over AWS Lambda API's.
Experience with development and version control tools like Eclipse IDE, GIT, GitHub, TFS etc. is required.
Experience with CI/CD pipelines using Go CD, Terraform and Cloud Formation.
Should have good communication and analytical skills with ability to coordinate development with onshore/offshore developers as well as Line of Business customers.
Strong debugging, troubleshooting, and problem-solving skills required.
AWS certification preferred.
Prior Contact Center Experience with Genesys development is highly desired