Job description

As an Account Manager in our web development company, you will be responsible for managing and cultivating relationships with our current and potential clients. Your main objective will be to ensure customer satisfaction, promote our services and contribute to the growth and retention of key accounts.

Responsabilities

Develop and manage trusted customer relationships and strategic partnerships
Identify target accounts and customers within the accounts based on their business needs and personas
Qualify and drive sales opportunities throughout the sales cycle
Monitor and manage client expectations and perception pre and post product delivery
Create strategic account plans, forecasts, and execution strategies
Act as a bridge between delivery and sales
Manage existing accounts and assist with statement of work creation modification and submission
Assist with account profitability and invoicing
Responsible for revenue forecasting accuracy.

Requirements

5+ years of experience in account management
Strong knowledge of web development, including related technologies and processes.
Ability to understand and communicate technical concepts clearly and effectively.
Experience in managing web projects, ideally in an agency or web development company.
Proven experience in customer relationships building
Strong communication skills
Fluent in Spanish and English.

Benefits