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Estágio de Customer Success

Remote: 
Full Remote
Work from: 
Brazil

Offer summary

Key responsabilities:

  • Supporting customer requests via email and other channels
  • Understanding customer needs and updating software accordingly
  • Organizing the project and coordinating cross-functional teams
  • Assisting with customer business analysis and marketing demands
  • Monitoring and revising monthly client reports

Surfe Digital カイゼン logo
Surfe Digital カイゼン Madtech: Marketing + Advertising + Technology Scaleup https://www.surfedigital.io/
51 - 200 Employees
See all jobs

Job description

  • Suporte de demandas dos clientes através de e-mail e outros canais; 
  • Entendimento do status da demanda, transposição ao software e vice versa;
  • Garantir a organização do projeto;
  • Auxiliar o cs através do estudo do negócio do cliente e entendimento das demandas em Marketing Digital;
  • Auxiliar na mobilização dos times da Surfe necessários para o projeto;
  • Auxiliar no acompanhamento dos resultados e metas setadas para o cliente;
  • Auxiliar na revisão de relatórios mensais de resultados;

Required profile

Experience

Industry :
Madtech: Marketing + Advertising + Technology
Spoken language(s):
Portuguese
Check out the description to know which languages are mandatory.

Hard Skills

Digital MarketingProject Management

Other Skills

  • Verbal Communication Skills
  • Organizational Skills
  • Open Mindset
  • Teamwork
Are you interested?

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