Offer summary
Qualifications:
Fluent in spoken and written German, Strong communication and interpersonal skills.Key responsabilities:
- Effectively communicate with German-speaking customers to provide exceptional support
- Ensure high customer satisfaction by understanding and meeting their needs quickly
- Resolve customer issues using problem-solving skills and collaborating with internal teams
- Maintain accurate records of customer interactions in CRM system
- Stay informed about company products, services, and policies to effectively assist customers
