Looking for Business Analyst with Capital Market Domain experience - Offshore

JOB RESPONSIBILITIES/MAIN FUNCTIONS

• Interact with Business leaders for upcoming projects/assignments and prepare functional specification documents (Requirement Document, Use cases, User stories, Data model, Test Cases, UI diagrams etc.).
• Learn our business model and service offerings.
• Interact and coordinate the meetings between business and Vendors, prepare minutes, action plan and track those actions to closure.
• Escalate the issues in a timely manner to avoid project delays.
• Interact with Sr. Project Manager on project escalations and reporting.

JOB REQUIREMENTS

• 8 years of Business Analyst experience in Banking Domain.
• Experience with Software development life cycle (SDLC) and software development methodologies.
• Experience with brokerage and investment banking processes is required.
• The right candidate will possess superior customer service and support skills with prior experience in the banking/financial service industry.

DESIRED SKILLS

• Past experience working for a bank or financial services company is ideal
• Microsoft Project, MS Visio or other process flow tools.
• Outstanding customer service skills.
• Excellent communication skills at technical and non-technical levels.
• Attention to detail and quality of work.
• Advanced troubleshooting skills.
• Adept at utilizing resources and finding solutions.
• Passion for delivering outstanding service to our customers.
• Understanding that fixing the technical/Functional issues is only half the task, the other half is fixing the customer to make sure they are content about the work you just completed.
• A keen desire to learn and demonstrate a great deal of "natural curiosity"
• Flexible hours (availability)
• Ability to work independently with minimal direct supervision

WORKING CONDITIONS

• Remote Position
• This position requires you to work at least 4-5 hours a day in EST time zone.

Rate: Open

Location: Remote