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Call Center Agent (Colombia)

Remote: 
Full Remote
Work from: 
Colombia

Offer summary

Qualifications:

High-speed internet, Modern laptop/desktop with headphones & mic.

Key responsabilities:

  • Answer inbound calls and convert leads to towing jobs
  • Manage incoming and outgoing calls

SRR Group logo
SRR Group Scaleup https://srrtec.com/
201 - 500 Employees
See all jobs

Job description

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

DUTIES AND RESPONSIBILITIES:
1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.
2. Identify the needs of client and find solution to it.
3. Answering inbound calls, converting them to leads, and later to towing jobs.

WORKING CONDITIONS:
1. Remote
2. Shift-based — in a Call Center that works 24/7.
3. Pacific Time Zone


Requirements
Requirements
TECHNICAL & PHYSICAL REQUIREMENTS:
1. High speed and stable internet connection
2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application.

3. Super important — a quiet place to work, without any background noises
4. Power back up and internet back up is a MUST.



Salary:

$2.80 USD/ hr.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Identification Program

Other Skills

  • Verbal Communication Skills
  • Problem Solving
Are you interested?

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