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Salesforce Admin

Remote: 
Full Remote
Work from: 
United States

Offer summary

Qualifications:

Proven work experience in Salesforce Administration, Salesforce certification, Strong knowledge in Salesforce products.

Key responsabilities:

  • Manage user accounts and sales databases
  • Provide user training and support
  • Gather requirements for system enhancements
RxCloud logo
RxCloud Pharmaceuticals Startup https://www.therxcloud.com/
11 - 50 Employees
About RxCloud
RxCloud is a professional services organization focused exclusively on Pharma, Biotech and Medical device industries. We are a full-scale Quality Assurance Organization driving innovation & ensuring compliance across the industry. Our mission is to deliver Quality, Compliance, Innovation, Customer Experience, and speed that enables global Life Science industry to continuously innovate and significantly reduce drug development life cycle. We are specialized in providing the CSV services, GxP Audits (GMP, GDP, GLP, GCP, GVP) as a service, Veeva Services, Software Quality Assurance services. Our full spectrum of service offerings includes QMS Consulting, End to End Global Audit Management, CAPA management, SOP Authoring, QA as a service. RxCloud’s differentiation is bringing in speed and agility to achieve compliance first time and every time.
See more RxCloud offers

Job description

We are looking for a Salesforce Administrator to join our team to ensure our company capitalizes on the benefits offered by this innovative CRM system.

Salesforce Administrator responsibilities include creating user accounts, maintaining our sales databases and training staff on the effective use of Salesforce products.

Ultimately, you will work with a small team of IT professionals to ensure our organization utilizes different tools and capabilities offered by Salesforce effectively and efficiently.

Responsibilities
  • Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
  • Resolve user support tickets
  • Identify and gather requirements from users and stakeholders
  • Support team members and monitor user adoption of Salesforce tools in our organization
  • Provide ongoing user training and create training materials as needed
Requirements and skills
  • Proven work experience as a Salesforce Administrator or similar role
  • Salesforce certified administrator or Salesforce advanced administrator certification
  • Extensive experience in the administration and maintenance of Salesforce systems
  • Experience in performing Salesforce upgrades and ensuring successful integration
  • Exceptional ability to create and maintain Salesforce databases
  • In-depth knowledge of Salesforce products and their functionalities
  • A bachelors degree in computer science is preferred



Required profile

Experience

Industry :
Pharmaceuticals
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

In-LicensingDatabase UpgradesDatabase ManagementSharePoint AdministrationUser Environment Management
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